Meta said it had resolved issues on its platforms, including Facebook, Facebook Messenger and Instagram, after what appeared to be an hour-long outage on Tuesday.
After user reports of an outage that lasted about two hours, Meta said it had resolved a technical issue that caused sites to go down. “We resolved the issue as soon as possible for everyone affected, and we apologize for any inconvenience,” Andy Stone, a spokesperson for Meta, wrote in X.
The issue appeared to be resolved for many users as of Tuesday afternoon, but some still reported having problems with the platforms.
As of 10 am on Tuesday, more than 25,000 users in the United States they are reportedly having issues with Facebookaccording to the Down Detector, a website that tracks user reports of telecommunications and internet disruptions, compared to a base line of 17 such reports on a typical day. By 10:20 am, that number was over 538,000 website problem reports. Around 76 percent of complaints are about logging into the website; 17 percent of problems reported were with the app and 8 percent with the website.
More than 91,000 people reported issues on Instagram around 10:30 am and 62 percent of the problems reported were related to the app, while 27 percent of the reports were about the feed. More than 13,600 users reported issues with Facebook Messenger during that time, according to Down Detector and 61 percent of those users reported problems logging in while 24 percent had issues with the app and 14 percent with sending messages.
Also reported by users problems with Threads and WhatsAppwhich is also owned by Meta.
The outages appear to be affecting users worldwide, with problems reported at United Kingdom, Germany, Argentina, Japanese and elsewhere.
Meta hosts more than 3.98 billion users on its apps each month, the company reported last month.
Few users flock to X to see if others are also experiencing problems with those sites. A user people were told not to panic if they are having trouble logging in. Many X users wondered if they had been hacked, and tried to change their passwords several times to gain access to their accounts to no avail.
The outage comes ahead of a Wednesday deadline for Meta and other tech giants, including Apple and Google, to comply with the Digital Markets Act, a new European Union law aimed at increasing competition in the digital economy. The law requires companies to overhaul how some of their products work so that smaller competitors can access their users.
Elon Musk, the billionaire who bought Twitter for $44 billion, seems to have welcomed users onto his platform, posting on X a screen shot of Mr. Stone’s statement along with an image of three penguins from the movie “Madagascar,” labeled on each Meta brand. Penguins salute another penguin with an X.
“If you’re reading this post, it’s because our servers are working,” Mr. Musk wrote in another post.
